Everything you need to know about ordering with BVBM SALES BV

BVBM SALES BV is a B2B wholesale supplier. We supply registered businesses only — we do not sell to individual consumers. Our clients include:

• Importers and wholesale distributors
• Supermarkets, hypermarkets, and discount retailers
• Pharmacies and health & beauty stores
• Online retailers and e-commerce businesses
• Cash & carry operators
• Export trading companies

If you are a new business just starting out with international wholesale sourcing, we welcome first-time buyers and will guide you through the process step by step.

Getting started is straightforward. Here is how our process works:

We respond to all inquiries within 24 hours on working days (Monday to Friday). For inquiries submitted over the weekend, you will hear from us on the next working day. If your order is urgent, please state this in your message and we will prioritise your quote. The more detail you provide upfront — country, product categories, estimated volume, preferred shipping terms — the faster we can come back to you with accurate pricing.

Yes. BVBM SALES BV is a legally registered company in the Netherlands. We operate fully in compliance with Dutch and European Union trade regulations. Buyers conducting due diligence before placing a first order are welcome to request our company registration details, VAT number, and any other documentation required. We believe in full transparency and are happy to provide verification documents to serious buyers.

We supply a broad portfolio of internationally recognised FMCG and cosmetics brands across the following categories:

If you are looking for a brand not listed here, contact us — our sourcing network is extensive and we may be able to accommodate your request.

Product authenticity is our highest priority. All products we supply are 100% genuine and sourced through legitimate, verified supply chains. We do not supply counterfeit, parallel import, or grey market goods. As an EU-registered company, we operate under strict European trade regulations.

To give you full confidence, we can provide:

• Product batch traceability information
• Certificates of origin upon request
• Company registration and supplier verification documents
• References from existing clients on request

Yes. Simply contact us and let us know which product categories or brands you are interested in, along with your destination country. We will send you a tailored product list with current stock availability and indicative pricing within 24 hours. Because FMCG pricing and stock levels change regularly, we do not publish a fixed public price list — all quotes are current and specific to your order.

We supply products with sufficient remaining shelf life for international wholesale distribution. For food, beverage, and personal care products, we typically ensure a minimum of 6–12 months remaining shelf life at the time of shipment, depending on the product category. If you have specific requirements — for example, a minimum 18-month shelf life for long-haul distribution — please state this in your inquiry and we will confirm availability before issuing a quote.

We offer flexible ordering tiers to accommodate businesses of all sizes:

* Values are indicative and vary by product mix, destination, and Incoterms. Contact us for a precise quote.

Yes — this is one of our key strengths. You can mix different products, categories, and brands within a single container order. For example, a single 20ft container could include laundry products, personal care items, cosmetics, and beverages. We will work with you to build a mixed pallet or container load that matches your market needs and maximises your buying power per shipment.

Order amendments may be possible if requested promptly, before goods have been allocated or packed. Once an order is confirmed and a deposit is received, cancellations may not be accepted or may be subject to a restocking fee. We encourage buyers to confirm all product details, quantities, and shipping instructions before issuing a final order. If you need to make an urgent change, contact your account manager immediately and we will do our best to accommodate you.

We accept the following payment methods for international wholesale orders:

• T/T (Telegraphic Transfer / Bank Wire) — our standard payment method for all orders
• Letter of Credit (L/C) — available for established buyers on larger orders
• Documents Against Payment (D/P) — available for verified repeat buyers
• SEPA bank transfer — for buyers within the European Union

For new buyers, we typically require a 30–50% deposit upon order confirmation, with the balance paid before shipment. Payment terms for established buyers are discussed on an individual basis.

No. Our pricing philosophy is full transparency. The quote we send you clearly breaks down product costs, freight charges, and applicable fees. There are no hidden admin charges, no surprise surcharges on delivery, and no brokerage fees. What you see on your proforma invoice is what you pay. We will also advise you upfront if your destination country typically involves significant import duties or customs fees on the buyer’s side, so you can plan your landed cost accurately.

Product prices are consistent regardless of destination. However, total landed costs will vary because freight charges, insurance, and applicable Incoterms differ by port and country. A CIF quote to Lagos, for example, will differ from a CIF quote to Dubai because sea freight rates vary by route. We always quote based on your specific destination so you have a complete and accurate cost picture from the outset.

We ship to over 30 countries worldwide, with strong coverage across:

If you are unsure whether we ship to your destination, simply contact us. We work with a strong network of freight forwarders and can ship to most commercial ports globally.

We support the full range of standard international trade terms. The most commonly used by our clients are:

• EXW (Ex Works) — buyer arranges all freight from our warehouse
• FOB (Free On Board) — we load goods on vessel, buyer handles onward freight
• CFR (Cost and Freight) — we cover freight to destination port, buyer handles insurance
• CIF (Cost, Insurance and Freight) — we cover freight and insurance to destination port
• DAP (Delivered At Place) — we deliver to your named address, you handle import duties
• DDP (Delivered Duty Paid) — full door-to-door delivery including all duties and taxes

Lead times depend on destination, shipping method, and whether stock is immediately available. Typical timelines are:

* Transit times are from port of loading. Clearance time at destination port depends on local customs procedures and is outside our control.

Yes. If you have an existing relationship with a freight forwarder you trust, you are welcome to use them. We will work directly with your nominated forwarder to coordinate loading, documentation, and dispatch. Alternatively, if you prefer, we can recommend reliable freight partners we work with regularly — particularly for routes to Africa, the Middle East, and Asia where we have well-established relationships.

Every order ships with a full documentation package. Standard documents included are:

• Commercial invoice
• Packing list
• Bill of lading (sea) or CMR / road waybill (European road freight)
• Certificate of origin (upon request)
• EUR.1 movement certificate (for preferential duty rates within EU trade agreements)
• Phytosanitary certificate where required by destination country regulations

If your destination country requires additional documentation for customs clearance, let us know in advance and we will prepare accordingly.

You are free to resell the products you purchase from us through any legal sales channel, including Amazon, eBay, your own e-commerce store, or physical retail. However, please note that major online marketplaces like Amazon may require brand authorisation letters to list certain products. BVBM SALES BV supplies genuine branded products but we are a wholesale distributor — we are not the brand owner and cannot provide official brand authorisation documentation for marketplace listing purposes. It is your responsibility to ensure compliance with the platform’s listing requirements for the brands you wish to sell.

All goods are inspected and packed to professional wholesale export standards before dispatch. In the event of damage or shortage, please follow these steps:

• Note the damage on the delivery receipt / Bill of Lading before signing
• Take clear photographs of the packaging and damaged goods
• Contact us within 5 working days of delivery with full photographic evidence
• We will investigate promptly and work with you to resolve the issue fairly

Yes. We value long-term partnerships and reward consistent buyers. As your order volume increases and a track record of smooth transactions is established, we can offer preferential pricing, priority stock allocation, extended payment terms, and a dedicated account manager. If you are planning regular orders, tell us your projected volume when you first make contact — this allows us to structure the best possible commercial arrangement from the outset.

Yes — for buyers in Africa, the Middle East, and Asia who prefer communicating via WhatsApp, we are available on WhatsApp during business hours (CET). Please use our contact form to initiate your first inquiry and our team will connect with you on your preferred communication channel. We understand that in many markets WhatsApp is the primary business communication tool and we are fully set up to support this.